We are excited to announce the launch of our new outbound call center in collaboration with MIBS, a leading provider of digital solutions. The call center will enable us to offer better customer service and support to our clients across Myanmar. This allows us to communicate with our customers well and provide them with personalised and timely assistance.
The call center data analytics will help us understand our customers’ needs and preferences and offer them relevant services. We can also monitor and improve the quality and efficiency of our service delivery.
The launch of the call center is part of our ongoing commitment to enhance our customer experience and satisfaction. We are excited to serve our customers better through this call center.