Report to: Deputy Head of IT and Head of IT & MIS
Position Summary
The Data Center & Network Administration Unit Manager is responsible to manage DC, DR;
operation for monitoring, reporting, upgrading, and troubleshooting the information systems of SPN;
to assist IT function for monitoring of network performance; to install, upgrade firmware, OS,
configure VLAN, routing (Static & Dynamic) and troubleshoot network devices such as routers,
switches, network, web and APP security devices such as Next Generation Firewalls and Web
Application Firewalls, proxy and LAN/WAN troubleshooting with protocols such as HSRP, OSPF,
BGP, MPLS. The role also involves expertise in SD-Wan technology, L3 and L7 load balancing
method, IPsec, and SSL VPN to ensure a secure and efficient network infrastructure. Basic knowledge
of Linux and Unix is also required. He designs, implements and manages technical security solutions;
performs technical security risk assessments of technical systems and controls; leads cybersecurity
projects; develops cybersecurity policies/guidelines/procedures, assesses and advises on compliance
with NRS, PCI, HIPAA, CJIS security requirements and regulations; supports all staffs who
involving in system to perform their work effectively.
Duties and Responsibilities of Data Center & Network Administration Unit Manager
▪ Manages day-to-day operation, hardware server, storage, installation, configuration
operating system and application, and record the system downtime and equipment inventory
▪ Develops hardware and storage, testing procedures to ensure operational reliability
▪ Performs troubleshooting as required, as such, leads problem-solving efforts often involving
outside vendors and other support users
▪ Establishes, maintains and manages user accounts and super user (root) of Linux, AIX and
UNIX
▪ Installs, modifies and maintains systems and utility software on server systems
▪ Ensures high availability and acceptable levels of performance of the critical host server
computer and storage resources
▪ Develops procedures to maintain server, storage and protect systems from unauthorized use,
acts of nature and user abuse; procedures, programs and documentation for backup and
restoration of host operating systems and host-based applications and coordinates project
directions and schedules to maximize benefits and minimize impacts to the microfinance
▪ Provides leadership in planning and joins the IT development project implementation and
training sessions for IT support
▪ Manages the data centers and servers including hardware servers, storage, operating system
application software and equipment such as air-conditioning system, UPS (uninterrupted
power system) and fire protection system, etc.

▪ Provides escalated technical support that requires an on-site presence (network or PC
equipment failure), including OS data backup recovery
▪ Performs complex software/hardware troubleshooting, patches and re-installations in
cooperation
▪ Designs and implements short- and long-term strategic plan to make certain network
capacity meet existing and future requirements
▪ Develops, implements, and maintains policies, procedures, and associated training plans for
network resource administration and appropriate use
▪ Practices network asset management, including maintenance of network component
inventory, life cycle management and related documentation
▪ Manages and ensures optimal operation of all network hardware and equipment, including
routers, switches, hubs, and so on
▪ Tests network performance and provides network performance statistics and reports
▪ Develops strategies for maintaining network infrastructure including the administration of
user accounts, permissions, and access rights in Administration Domain Control
▪ Directs and administrates a contingent of network analysis, technicality, where is necessary
to conducts the performance reviews and corrective action including network infrastructure
and ISP internet gateways
▪ Be a part of IT development projects to serve the appropriate IT Infrastructure needs
including RFPs preparation and the technical proposals
▪ Leads on the installation/configuration and maintains of DNS, firewall and other
security, traffic shaping, caching and filtering, installation and configuration of Cisco,
Wireless (WFI), router and VPN
▪ Trains technical staff in how to use new software and hardware developed and/or acquired
related hardware server, storage and software
▪ Be an active learner and a good leader of a team
Qualifications:
➢ Bachelor’s/College Degree in Computer Science/Information Technology or equivalent
➢ Minimum three years working experience in related field and troubleshooting Palo
Alto, F5, Fortinet Firewall, Cisco Switch, ASA firewall, SAN, Smart Rack and Smart
Cabinet
➢ Hands-on technical experience building and supporting many of the following services
and technologies:
❖ Disaster recovery
❖ Extensive experience leading infrastructure delivery teams inclusive of scope,
scheduling, budgeting, and project planning in an environment with aggressive
delivery goals
❖ Expertise with vendor management, negotiation and oversight of vendor
resources
❖ Experience transforming teams through technology, organization, culture,
process, and business change management
❖ Experience working with relational Systems such as, Oracle Database Server,
VMware (vSphere, ESXi, NSX), Linux, Microsoft, Storage Platforms, Cisco,
Backup Technologies and Data Center facilities.
➢ In-depth knowledge on configuration and troubleshooting skills on VPN tunnels, NAT,
PAT, failover, backup and restore.
➢ Installation, configuration, and management of common Cisco hardware and configurations

➢ Ability to perform moderately-complex network design and integration
➢ Implementation, configuration and troubleshooting Network monitoring tool, ADVPN,
IPsec VPN, SSL VPN, with SD Wan technology
➢ Written, verbal, presentation, and interpersonal skills for both English and Myanmar.
➢ Ability to prioritize and execute tasks in a high-pressure environment, make sound
decisions and logical judgement in emergency situations
➢ Hands-on leader, visionary, and problem solver with a passion for excellence
➢ Outstanding performer, persistent and pro-active leader, exceptionally detail oriented,
and driven to exceed expectations
➢ Highly self-motivated and directed
➢ Good IT and organizational skills and able to handle multiple tasks and prioritize work
under pressure