Report to:  Data Center & Network Administration Unit Manager

Position Summary

The Data Center & Network Administration Unit Officer is responsible to assist in managing DC, DR; operation for monitoring, reporting, upgrading, and troubleshooting the information systems of SPN; to assist IT function for monitoring of network performance; to install, upgrade firmware, OS, configure VLAN, routing (Static & Dynamic) and troubleshoot network devices such  as  routers, switches, network,  web  and  APP  security devices such as Next Generation Firewalls and Web Application Firewalls, proxy and LAN/WAN troubleshooting with protocols such as HSRP, OSPF, BGP, MPLS. supports all staffs who involving in system to perform their work effectively. He assists to implements and manage technical security solutions; perform technical security risk assessments of technical systems and control of requirements and regulations. He supports all staffs who involving in system to perform their work effectively.

Duties and Responsibilities of Business Development Manager

• Manages day-to-day operation, hardware server, storage, installation, configuration operating system and application, and record the system downtime and equipment inventory
• Develops hardware and storage, testing procedures to ensure operational reliability
• Performs troubleshooting as required, as such, supports problem-solving efforts often involving outside vendors and other support users
• Installs, modifies and maintains systems and utility software on server systems
• Ensures high availability and acceptable levels of performance of the critical host server computer and storage resources
• Maintains server, storage and protect systems from unauthorized use, acts of nature and user abuse; procedures, programs and documentation for backup and restoration of host operating systems and host-based applications and coordinates project directions and schedules to maximize benefits and minimize impacts to the microfinance
• Assists in managing the data centers and servers including hardware servers, storage, operating system application software and equipment such as air-conditioning system, UPS (uninterrupted power system) and fire protection system, etc.
• Provides escalated technical support that requires an on-site presence (network or PC equipment failure), including OS data backup recovery
• Supports complex software/hardware troubleshooting, patches and re-installations in cooperation
• Practices network asset management, including maintenance of network component inventory, life cycle management and related documentation
• Supports and ensures optimal operation of all network hardware and equipment, including routers, switches, hubs, and so on
• Tests network performance and provides network performance statistics and reports
• Maintain network infrastructure including the administration of user accounts, permissions, and access rights in Administration Domain Control
• Administrates a contingent of network analysis, technicality, where is necessary to conducts the performance reviews and corrective action including network infrastructure and ISP internet gateways
• Assists on the installation/configuration and maintains of DNS, firewall and other security, traffic shaping, caching and filtering, installation and configuration of Cisco, Wireless (WFI), router and VPN
• Be an active learner and a good member of a team

Qualifications:

• Bachelor’s/College Degree in Computer Science/Information Technology or equivalent
• Minimum two years working experience in related field and troubleshooting Palo Alto, F5, Fortinet Firewall, Cisco Switch, ASA firewall, SAN, Smart Rack and Smart Cabinet
• Experience working with relational Systems such as, Oracle Database Server, VMware (vSphere, ESXi, NSX), Linux, Microsoft, Storage Platforms, Cisco, Backup Technologies and Data Center facilities
• Basic knowledge on configuration and troubleshooting skills on VPN tunnels, NAT, PAT, failover, backup and restore
• Installation, configuration, and management of common Cisco hardware and configurations
• Ability to perform moderately-complex network design and integration
• Hands-on experience of implementation, configuration and troubleshooting network monitoring tool, ADVPN, IPsec VPN, SSL VPN, with SD Wan technology
• Self-starter with strong self-management skills
• Good in English and Myanmar Language Skills (reading, writing, understanding)
• Good IT and organizational skills and able to handle multiple tasks and prioritize work under pressure